Frequently Asked Questions

Shipping with Canada Post

All my creations are shipped by Xpresspost. A fast and secure service that allows you to track your package throughout its journey.

Customs taxes

Customs taxes are the responsibility of buyers and may in some cases cause delays in delivery time.

Please note that once your order is shipped, I cannot be held responsible for any unforeseen delays.

It is the customer's responsibility to ensure the accuracy of the shipping address provided. I cannot be held responsible for shipping information entered or for packages left, stolen, or missing at an inaccurate address.

Returns

I do not accept any returns except to honor my warranty on each of my creations.

Your guarantee

All my creations are guaranteed. If any problems arise following your purchase, I invite you to contact me as soon as possible.